Our Policies.

 

Below are the terms you agree to when you buy a ticket to Fandom Multiverse:

Admission to Fandom Multiverse constitutes agreement to all published policies, including the Liability Waiver, Media Release, Refund Policy, and Code of Conduct. Failure to comply may result in removal from the event without refund. Policies may be modified as necessary for safety, legal compliance, or operational needs. Updated policies take effect upon publication.

 
  • Fandom Multiverse is an interactive public convention that may include:

    • Panels and workshops

    • Performances and demonstrations

    • Gaming and physical activities

    • Stage participation

    • Crowded environments with costumes, props, lighting, and equipment

    By attending, participants acknowledge that attendance involves inherent risks.

    Attendees voluntarily assume all risks related to participation and agree to release, waive, and hold harmless:

    • Parma Events

    • Fandom Multiverse

    • Staff and volunteers

    • Guests, panelists, vendors, sponsors, and contractors

    • Venue partners and affiliates

    from liability for injury, illness, loss, theft, or damages arising from attendance or participation, including voluntary participation in stage or interactive programming.

  • Audience participation, contests, performances, demonstrations, and stage appearances are voluntary.

    Participants agree that:

    • They are physically able to participate.

    • They follow staff instructions.

    • They accept personal responsibility for participation.

    Fandom Multiverse is not liable for injuries resulting from voluntary participation.

  • Fandom Multiverse is a public event where photography, filming, livestreaming, and media recording will occur.

    By attending, attendees grant permission to Fandom Multiverse and Parma Events to:

    • Capture photographs, video, and audio recordings

    • Use attendee likeness, costume, artwork, or participation

    • Publish media for promotional, archival, educational, marketing, or commercial purposes

    Media may be used in:

    • Social media

    • Websites

    • Promotional materials

    • Advertising

    • Future event promotion

    No compensation or additional approval is required.

    While staff will respect reasonable requests when possible, complete avoidance of incidental photography cannot be guaranteed.

  • Fandom Multiverse is committed to providing a safe, inclusive, and welcoming environment.

    Harassment, discrimination, intimidation, unsafe behavior, or disruption of programming will not be tolerated.

    Violations may result in:

    • Warning

    • Badge revocation

    • Removal from the event

    • Ban from future events

    Removal for policy violations does not qualify for a refund.

  • Attendees agree to follow:

    • Venue rules

    • Safety procedures

    • Staff instructions

    • Applicable local and state regulations in effect at the time of the event

    Entry may be denied to individuals posing a safety risk.

  • All ticket sales are final except in the situations listed below.

    Refunds WILL be issued if:

    • The event is canceled by Fandom Multiverse.

    • The event is officially rescheduled and a refund window is announced.

    Refunds will NOT be issued for:

    • Guest cancellations or lineup changes

    • Personal schedule conflicts

    • Travel issues

    • Weather conditions

    • Failure to attend

    • Removal due to policy violations

    Tickets may not be resold or transferred without written authorization from event management.

  • Cosplay is welcome and encouraged.

    All costumes and props must comply with event and venue safety requirements:

    • No real weapons permitted.

    • Prop weapons must be peace-bonded.

    • Props may not be used in a threatening or unsafe manner.

    • Oversized costumes must allow safe movement and visibility.

    Event staff reserve the right to inspect or restrict any costume or prop for safety reasons.

  • Guests, panels, schedules, and attractions are subject to change without notice.

    Such changes do not constitute grounds for refunds.

  • Vendors, artists, and exhibitors operate independently.

    Fandom Multiverse and Parma Events are not responsible for:

    • Transactions between attendees and vendors

    • Product quality or disputes

    • Lost, damaged, or defective merchandise

  • Attendees under age 16 must be accompanied or supervised by a parent or legal guardian.

    Guardians assume responsibility for minors in their care at all times.

  • Fandom Multiverse strives to provide accessible programming.

    Attendees requiring accommodations are encouraged to contact the event team in advance so reasonable efforts can be made to assist.

  • Fandom Multiverse shall not be held liable for delays, changes, or cancellation caused by circumstances beyond reasonable control, including but not limited to:

    • Acts of God

    • Natural disasters

    • Government restrictions

    • Public health emergencies

    • Venue closures

    • Labor disputes

    • Transportation interruptions

    Refund policies in such circumstances will be determined based on operational feasibility.

  • Fandom Multiverse reserves the right to refuse admission or remove any individual whose behavior is unsafe, disruptive, illegal, or violates event policies.

 

Below are the Expanded Attendee Policies :

  • Badges are required for entry into all Fandom Multiverse event spaces.

    Badge Rules

    • Badges must be worn visibly at all times.

    • One badge = one attendee.

    • Badge sharing or swapping is prohibited.

    • Staff may request badge verification at any time.

    • Lost badges may require repurchase.

    Re-Entry

    Attendees may leave and re-enter the convention during operating hours unless otherwise announced.

  • Programming schedules are subject to change.

    Guests, panels, performances, and events may be adjusted due to travel issues, illness, technical difficulties, or operational needs.

    Fandom Multiverse does not guarantee appearances, specific panels, or programming availability.

  • Photography is encouraged — fandom thrives on creativity!

    Allowed

    • Casual photography in public areas

    • Cosplay photography with consent

    • Social media sharing

    Required Etiquette

    • Always ask before photographing cosplayers.

    • Respect “no photos” requests.

    • Do not block walkways or emergency exits.

    Restricted Areas

    Photography may be limited in:

    • Guest signing areas

    • Vendors hall

    • Backstage or staff areas

    • Designated quiet rooms

  • Cosplay is not consent.

    Attendees must:

    • Ask before touching costumes or props.

    • Respect personal space.

    • Accept “no” immediately and politely.

    Harassment of cosplayers will result in removal from the event.

  • Safety is our top priority.

    Allowed Props

    • Foam or plastic replicas

    • Lightweight costume accessories

    • Clearly non-functional props

    Prohibited Items

    • Real firearms

    • Metal blades

    • Projectile weapons

    • Explosives or pyrotechnics

    • Items deemed unsafe by staff

    All props may be inspected and peace-bonded.

    Staff decisions regarding prop safety are final.

  • Fandom Multiverse is a family-friendly event.

    Children Under 13

    • Must be accompanied by an adult at all times.

    Ages 13–17

    • May attend independently where permitted.

    • Must follow all policies and staff instructions.

    Parents and guardians remain responsible for minors’ conduct and supervision.

  • Fandom Multiverse strives to create an inclusive environment for all attendees.

    We aim to provide:

    • ADA-accessible pathways

    • Priority seating areas when available

    • Quiet/rest spaces

    • Assistance from staff upon request

    Attendees needing accommodations are encouraged to contact us prior to the event so we can best assist.

  • To maintain a safe shopping environment:

    • Aisles must remain clear.

    • Running or crowding booths is prohibited.

    • Respect vendor pricing and policies.

    • Fandom Multiverse is not responsible for individual sales disputes.

    Please support artists responsibly and respectfully.

  • Some programming may include audience participation.

    Attendees participating in activities agree to:

    • Follow presenter instructions.

    • Act safely and respectfully.

    • Understand participation is voluntary.

    Room capacities are enforced for safety.

    If a room is full, staff may deny additional entry.

  • Your safety matters.

    If you feel unsafe:

    1. Find any staff member.

    2. Visit the Information Desk.

    3. Contact us through posted reporting channels.

    Reports will be handled respectfully and confidentially whenever possible.

  • Generally:

    • Outside food may be restricted by venue rules.

    • Alcohol is not permitted.

    • Attendees are responsible for their personal belongings.

  • The following may result in removal:

    • Harassment or discrimination

    • Threatening behavior

    • Physical altercations

    • Intoxication affecting safety

    • Damage to venue property

    • Ignoring staff direction

  • Fandom Multiverse staff and volunteers are trained to maintain safety and operations.

    Attendees agree to follow reasonable staff instructions.

    Failure to comply may result in removal without refund.